Director, Workplace Safety and Recovery / NSW Department of Communities and Justice
Norma Kaddour
Leading the responsibility on creating safer, healthier workplaces at DCJ—with a real passion for making sure staff and clients feel supported every step of the way. With years of experience in vocational rehab and psychological injury recovery, our focus is blending empathy with smart, evidence-based decision-making while never losing sight of the human side. Guided by evidence-based practices with an emphasis on trauma informed practices, we aim to deliver the strategic priorities of DCJ and Corrective Services NSW.
How Businesses Can Reduce Claims Costs Through Improved RTW
Thursday 22 October 2026
2:35 pm - 3:15 pm
Claims, Cost & Recovery Summit

Norma Kaddour
Director, Workplace Safety and Recovery
NSW Department of Communities and Justice

Niru Tyagi
WHS Consultant / Psychosocial Systems & Due Diligence
WHS Guard

Dr Caroline Howe
Chief Research Officer
Psychosocial Safety and Leadership Institute