FAQs.

Brisbane show opening hours:

Wednesday 25th March: 9am – 5pm

Thursday 26th March: 9am – 4pm

Exhibitor access from 7am each day.

All information related to bump-in and bump-out, including date and time can be found at the Exhibitor’s Centre.

Follow THIS LINK for full info

Pick up from the registration desk in front of Hall 2.

The Registration Desk is open:

Tuesday 24th March: 11am – 5pm

Wednesday 25th March: from 7:30am

Thursday 26th March: from 7:30am

Have your ticket QR code ready and your screen brightness at 100% so the registration team can easily scan you in.

Follow THIS LINK to our exhibitor centre for full info.

If you have ordered a lead scanner, a Lüp staff member will deliver and explain how to use the device prior to show open on Thursday 12th. If you have any questions regarding this, please visit the Exhibitor Registration Desk (where you collect your badge).

How do I access my leads? The primary contact for your company has been sent login details to view and download your leads. If you cannot find this email, please contact exhibitor.sales@lup.events so they can resend it to you.

Follow THIS LINK to our exhibitor centre for full info.

Goods Delivery

Deliver goods to Hall 2, the loading dock for this event is: Loading Dock 2, entry via Glenelg Street.

All detailed information related to bump-in and bump-out, including date and time can be found at the Exhibitor’s Centre.

Exhibitors Parking

The BCEC operates a 24 hour Southbank parking facility, located undercover with direct lift access to the exhibition centre.

Follow THIS LINK to our exhibitor centre for full info.

To find out more about exhibiting, contact our sales team today!

During bump out, you are required to wear enclosed shoes and a high visibility vest. All exhibiting stuff MUST have this on from 5pm so the bump-out process can begin.

Please drop your vests in the yellow wheelie bins at the door when exiting.

Please note, the loading dock doors will not open until all visitors have left the halls and every exhibitor has their high visibility vest on.

Follow THIS LINK to our exhibitor centre for full info.

The Workplace Health & Safety Show is a 2 days event and welcomes leaders, innovators, and practitioners of all industries and sectors.

Children under 16 are not permitted. Babies and toddlers (aged 0-2) are permitted, only if they are in a pram or carrier at all times.

Yes, you can earn up to 4 CPD points per day by attending some of the 40+ sessions available from the stages.

Ensure you scan your badge before entering the session.

Please do a search for our ticketing partner ‘LUP’ in your inbox. Alternatively, please check your spam folder as your tickets may have landed there.

You can also have your tickets re-sent to the same email address on your order by completing this form.

We will also re-send all tickets two days prior to the event via email and SMS.

If you have other ticketing enquiries, please contact LUP here.

BRISBANE SHOW BCEC Grey Street South Brisbane QLD, 4101

Wed 25 March 2026, 9am – 5pm Thur 26 March 2026, 9am – 4pm

MELBOURNE SHOW MCEC 1 Convention Centre South Wharf VIC, 3006

Wed 20 May 2026, 9am – 5pm Thur 21 May 2026, 9am – 4pm

SYDNEY SHOW Sydney Showground, Olympic Park Grand Parade Sydney Olympic Park NSW, 2127

Wed 21 October 2026, 9am – 5pm Thur 22 October 2026, 9am – 4pm

To find out more about exhibiting, contact our sales team today!

For trade day attendees, Yes. Proof of industry involvement may be requested at the registration counters or the entrance, and can include:

• A business card in your name; or
• Employee verification on company letterhead; or
• Evidence of membership of a relevant professional or industry association.

For Media and Students, accreditation and Student ID is required.

Most international visitors will require a Visa to enter Australia. Applications need to be made well in advance at the Australian Consulate in your own country or in some cases can be made online. It is not our company’s policy to provide invitation letters to visitors wishing to attend our shows. For more information on applying for a Visa visit the Department of Immigration website.

HESITANT ABOUT COVID-19 IMPACTS ON YOUR TICKET PURCHASE?

Rest assured that the safety of our community is our absolute priority and comes first before all else. We will take all necessary precautions for public health and follow State Governments Health guidelines that are in place at the time of our event.

Note that:

• If you can’t travel due to COVID-19 border closures we will refund your ticket purchase
• If you can’t travel due to COVID-19 quarantine restrictions, we will refund your ticket purchase.

Detail:

Tickets and/or badges (“Badges”) for Design Show Australia (“Event”) are non-refundable (except where applicable under relevant legislation/regulations) and non-transferable and cannot be reproduced, upgraded or resold above the purchase value.

Exceptions

• The Event will only offer a refund or exchange of a badge if an event is cancelled, rescheduled or significantly relocated (and you cannot or do not wish to attend the rescheduled or relocated event) or to the extent otherwise required by law
• The Event will provide refund or exchange of badge to any customers who is unable to travel to the event due to travel restrictions in relation to COVID-19
• The Event will provide a refund or exchange of badge to any customer who is quarantined at the direction of a medical professional (with applicable evidence) in relation to COVID-19

Further to this

• If the Event is cancelled, rescheduled or significantly relocated all liability is limited to the amount for which the ticket was purchased. Proof of purchase may be required for any refund or exchange
• Unless required by law (including the Australian Consumer Law) the Event will not be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of the event, including travel and accommodation expenses
• You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers in the event of cancellation, rescheduling or relocation
• In most cases, refunds will be automatically processed to the credit card originally used for purchase
• The Event will take all necessary precautions for public health and follow national and local health guidelines, but tickets cannot be cancelled, refunded, or exchanged unless directly impacted in the above-listed ways or in other ways applicable to our refund policy

By purchasing a ticket to attend the Event, you agree to the below terms and conditions of entry.

General

• All visitors are required to register. The organisers will record your details in a secure database in order to produce a badge, generate statistics and to contact you via mail, email, SMS or social media with information about the event/s and future editions of the event/s.
• Visitors agree they will not promote their products or services to exhibitors while attending the show. Visitors found in breach of this rule may be asked to leave the event immediately and be refused entry to future events
• The Event’s speakers and guests are subject to change or cancel without notice. All show features are subject to availability and access is not guaranteed and/or may require an additional fee.
• We are not responsible for lost or stolen Tickets/Badges.
• Lüp and Lüp Tickets acts as the Event ticketing agency. Price of tickets are promoted in AUD$ and inlcude GST.
• Each ticket order will incur a processing fee of 2.5% for Visa, Mastercard and Amex.
• The Event reserves the right to add, withdraw, reschedule or substitute speakers and/or vary advertised programs, prices, venues, seating arrangements and audience capacity, should circumstances change.
• The right to admission is reserved and is subject to the seller’s and the venue’s terms and conditions.
• Entry may be refused if tickets are damaged, defaced or machines read as invalid and used or are not purchased
• All entry tickets purchased online before midnight of the early bird closing will be charged at the discounted early bird rate. All entry tickets purchased after the early bird closes will be charged at the non-discounted full price rate, unless a speciality discount code is in promotion.
• We reserve the right to change any event schedules without notification due to unforeseen circumstances.

Refund Policy

All transactions are final. No refunds are permitted, except where required by relevant legislation/regulations.

1. In the case of event cancellation, a full refund will be offered in line with Australian consumer law.
2. In the case of event postponement, your ticket will be transferred and valid for the rescheduled event. If you are unable to attend the rescheduled event a full refund will be offered
3. Should a speaker or guest not appear at the event for any reason, tickets to the Event are non-refundable.

Children 

Trade Days: These days are not recommended for children under the age of 16. If attending, babies and small children must be securely fastened into a backpack or stroller. This applies to the children of both visitors and exhibitors.

Public Day: Children are welcome. Babies and small children should be securely fastened into a backpack or stroller.

Under no circumstances are any children permitted into the exhibition halls during ‘move in’ and ‘move out’ of the Event. The organiser takes no responsibility for any accidents or injuries onsite.

Photography

• To protect the privacy and confidentiality of exhibitors and their products, no video or still photography from digital cameras or mobile phones is permitted.
• By registering to attend the Event or any associated event, you automatically consent to the Organiser using event photography and video in which you may appear for future marketing.

Smoking

Please note that smoking is not permitted inside either venue.

Yes, by registering before the day of the event, means you wont have to pay it.

However, there is an onsite fixed $75 fee at the door for non-registered attendees.