Psychosocial Claims Are Rising - Is Your Claims Model Ready?
Thursday 22 October 2026
1:50 pm - 2:30 pm
Claims, Cost & Recovery Summit
Psychosocial injury claims are growing faster than physical injury claims – and taking longer, costing more, and behaving differently at every stage of the claims lifecycle. This panel unpacks what’s actually driving the trend, where claims models are falling short, and what employers can do now to manage exposure. Walk away with a practical view of how psychosocial claims differ from physical injury claims in duration and cost, and where your current claims process needs to adapt.
Speakers

Dr Georgi Toma
Director
HeartBrain Works

Keith Govias
Workplace Safety and Risk Principal
EML Group

Charlie Cole
Founder & Principal Consultant
Clear Boundaries

Tania Sapiro
Wellbeing Health and Safety Manager, Human Resources
Office of the Director of Public Prosecutions

Niru Tyagi
WHS Consultant / Psychosocial Systems & Due Diligence
WHS Guard