Emma Munns is a People Operations Manager with strong practical experience in building safe, supportive and high functioning workplaces. She has worked across hospitality operations for several years and is known for her calm leadership style, her commitment to fairness and her ability to support teams through complex and fast paced environments. Emma plays a key role in shaping the people systems at Carina Leagues Club, where she is responsible for onboarding, workforce support, supervisor capability and the day to day people functions that keep a large hospitality workforce moving.

Her work is grounded in real operational insight. Emma partners closely with frontline leaders to understand the pressures and constraints of shift work, service delivery and customer facing roles. This allows her to design people processes that are practical, achievable and genuinely helpful to staff. She places a strong focus on early intervention, open communication and consistent practice, which has strengthened team trust and overall workforce stability.

Emma is particularly valued for her approachable style and her ability to support employees at all levels, from young workers entering their first job to experienced supervisors managing complex team dynamics. She believes that people thrive when expectations are clear, support is accessible and leaders are equipped with the right tools. Her work continues to improve culture, safety and confidence across the organisation.

Emma brings an authentic, people centred perspective to the panel, offering practical insights into how HR and operations can work together to create safer and more supportive workplaces.