This session explores the crucial lessons everyone in construction, manufacturing and engineering need to hear to shift out complacency and create a safe working environment for themselves and all their work mates. Patrizia's devastating story is of a tragedy that was never an accident, but an incident waiting to happen, all because of complacency that took her 18-year-old son's life. Be prepared for an emotional and inspiring journey with this powerful and potentially life-saving session where the usual 'she'll be right mate' or 'it won't happen to me' situation will make you evaluate your daily work practises and make your family the reason why you work safe every day.